Careers

Job Description

Host / Hostess – Promote, work, and act in a manner consistent with the mission of *CZEN Restaurant*

Warmly and graciously greet all guests and seat them at tables or in waiting areas. o Open the front door for guests entering or leaving the restaurant when possible.

o Provide guests with menus and inform them of their server’s name upon seating. o Have excellent knowledge of OPENTABLE system
o Record guest names and the number of people in party and provide guests with estimated waiting time when immediate seating is limited.
o Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
o Call out name and number of party when tables become available.
o Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
o Answer telephone calls and respond to inquiries or transfer calls.
o Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly, and customers’ concerns are addressed.

o Inspect dining and serving areas to ensure cleanliness and proper setup.

o Inform guests of establishment specialties and features.

o Receive and record guests’ dining reservations.

o Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.

o Relay messages to servers and bussers as needed.

o Thank guests as they leave and invite them to return.

o Attend all scheduled employee meetings and offers suggestions for improvement.

o Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.

o Fill-in for fellow employees where needed to ensure guest service standards and efficient operations. *Supplemental*

o Take and prepare to-go orders.

o Operate cash registers to accept payments for food and beverages.

o Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.

o Order or requisition supplies and equipment for tables and serving stations.

Job Description

CZEN Restaurant is hiring a hands-on Chef for our new Caribbean Asian Fusion restaurant, “CZEN”.

Chef responsibilities include studying existing recipes, setting up menus, preparing high-quality dishes and leading your team with the head chef. You should be able to delegate tasks to kitchen staff to ensure meals are prepared in a timely manner. You should be familiar with sanitation regulations.

Responsibilities

• Ability to set up and prepare all food items; opening and closing duties; replenishment and rotation of stock
• Set up of non-food items for shift; high level of sanitation awareness and conscientiousness; professional, safe, and efficient manner.
• Inputting daily event sheets and daily reports.
• Production of menu items in a timely manner and in accordance with company standards.
• Ability to follow directions precisely and consistently; maintenance of work area and proper food storage; opening and closing duties.
• Adheres to company guidelines and house rules, always exceeds guest expectations.
• Assist in staffing, scheduling, training, and counseling of event staff.
• Ability to interact with guests and staff in order to ensure guest satisfaction.
• Must have extensive knowledge of food and beverage menu, specials and services offered.
• Ability to assure compliance with company service standards, company inventory and cash control procedures.
• Work as a team with fellow associates and manage and lead your culinary team
• Inform wait staff about daily specials
• Ensure appealing plate presentation
• Slightly modify recipes to meet customers’ needs and requests (e.g. reduce salt, remove dairy)
• Check freshness of food and discard out-of-date items
• Experiment with recipes and suggest new ingredients
• Ensure compliance with all health and safety regulations within the kitchen area

Skills

• Proven work experience as a Chef. Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
• Advanced knowledge of culinary techniques. Sushi rolling & knowledge of Caribbean food is a plus.
• Leadership skills
• Ability to remain calm and undertake various tasks
• Excellent time management abilities
• Up-to-date knowledge of cooking techniques and recipes
• Familiarity with sanitation regulations
• Ability to multitask in a fast paced, team orientated setting.
• Must be able to read, speak and write in English.
• Ability to lift and transport food and other items weighing up to 30 pounds, occasionally 50 pounds.
• Ability to work extended hours, nights, weekends, and holidays.
• Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

Compensation:
Competitive pay, commensurate with experience, and a generous benefits package that includes: benefits, paid vacation, and 401k plan.

CZEN is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.